Planning a digital product or platform? Start with a clear discovery conversation.
Automation
A simple method for documenting triggers, decisions, exceptions, handoffs, and evidence before building automation.
Editorial team · August 13, 2026Write down the trigger, required inputs, decisions, outputs, and owner for every stage of the workflow.
Mark exceptions and unclear handoffs instead of forcing them into the happy path. Those points usually determine whether automation will remain reliable.
Improve the workflow first where possible. Automating unnecessary steps only makes waste happen faster and harder to inspect.
Planning a digital product or platform? Start with a clear discovery conversation.
Automation
A simple method for documenting triggers, decisions, exceptions, handoffs, and evidence before building automation.
Editorial team · August 13, 2026Write down the trigger, required inputs, decisions, outputs, and owner for every stage of the workflow.
Mark exceptions and unclear handoffs instead of forcing them into the happy path. Those points usually determine whether automation will remain reliable.
Improve the workflow first where possible. Automating unnecessary steps only makes waste happen faster and harder to inspect.
